Terms and Conditions for Business Nexus

Effective date: 15 August 2025

1) Payment Terms

Invoices are due as specified on the invoice (e.g., Net 15, Net 30). Payment may be made via ACH, check, or approved card.

2) Finance Charges on Past-Due Balances

A finance charge of 1.5% per month (18% annually) will be applied to any balance not paid by the invoice due date. Finance charges accrue until payment is made in full.

3) Returned/Rejected Payments

Returned or NSF payments may incur a $35 fee (or the maximum permitted by law).

4) Collections & Costs

Accounts more than 60 days past due may be referred to a collection agency. Client agrees to pay all reasonable collection costs, including agency fees, attorneys’ fees, and court costs, as permitted by law.

5) Disputes & Short-Pays

Invoice disputes must be submitted to accounting@businessnexus.pro within 10 business days of the invoice date, with details of the disputed line(s). Undisputed amounts remain due per normal terms.

6) Taxes

Applicable sales taxes will be added to all invoices unless Client provides a valid exemption certificate.

7) Card & Processing Fees

A 3% processing fee will be applied to all credit card payments. ACH is available at no additional cost.

8) Recurring Services & Renewals

Managed services and software/licensing billed monthly are recurring until cancelled in writing with 90 days’ notice (or as otherwise specified in the MSA/SOW/vendor terms). Annual software/licensing renewals follow vendor rules; early termination may not be refundable.

9) Suspension for Non-Payment

We may suspend services (including access to portals or tools) for balances overdue more than 15 days past the invoice due date, after notice to the billing contact. Suspension does not waive the obligation to pay.

10) Third-Party Products & Pass-Through Terms

Some services include third-party products (e.g., security, backup, email). Client agrees to any applicable third-party EULAs/terms, which are incorporated by reference. Functionality, SLAs, and renewals may be governed by those vendors.

11) Data, Access, & Retention

Client retains ownership of its own data. Business Nexus retains ownership of its methodologies, scripts, processes, and ticket resolutions, which are considered proprietary intellectual property. Upon termination and if all amounts due are paid, we will provide commercially reasonable access to Client-owned data under our control for 30 days. Internal troubleshooting notes, intellectual property, and system configurations are not included.

12) Confidentiality & Security

Each party will protect the other’s confidential information and follow reasonable administrative, physical, and technical safeguards. If a Business Associate Agreement (BAA) is required for HIPAA-regulated data, the BAA will govern PHI handling.

13) Warranties & Disclaimers

Services are provided “as-is” except as expressly stated in writing. We disclaim implied warranties (merchantability, fitness for a particular purpose, non-infringement) to the fullest extent allowed by law. Project timelines can be impacted by client dependencies and third-party vendors.

14) Limitation of Liability

For managed services, liability for any claim is limited to the fees paid to us for the affected services in the three (3) months immediately preceding the event giving rise to the claim.
For products, equipment, or third-party software resold by us, liability is limited to the purchase price actually paid to Business Nexus for the item giving rise to the claim, and Client’s sole remedy is through the applicable manufacturer’s or vendor’s warranty.
In all cases, we are not liable for indirect, incidental, consequential, or special damages (including lost profits, data loss, business interruption, or reputational harm).

15) Indemnification

Client will indemnify and hold Business Nexus harmless from third-party claims arising out of Client’s misuse of services, violation of law, or infringement caused by Client-provided materials or instructions.

16) Force Majeure

Neither party is liable for delays or failures caused by events beyond reasonable control (e.g., outages, vendor failures, labor issues, acts of God).

17) Governing Law; Venue

These Terms are governed by the laws of the State of Texas. Venue and jurisdiction lie in Fort Bend County, Texas.

18) Notices

Legal notices may be sent to legalnotices@businessnexus.pro.

Billing or service-related notices may be sent to the billing contact listed on the invoice.

19) Changes to Terms

We may update these Terms from time to time. The effective date above will reflect the latest version. Continued use of services after changes constitutes acceptance.